Contact & Legal

To Contact Wine Decadence:

Wine Decadence
31 West Adams Street, Suite 104
Jacksonville, Florida 32202

(904) 363 – 0016

Customer Service Hours:

Monday – Friday
9 AM – 5 PM EST

Privacy Statement:

We use your PII to fulfill your requests for products and services, to answer your questions, to improve our Sites and Services, to contact you from time to time about us or our Sites and Services, to enforce our rights and the rights of third parties, and to investigate and ensure compliance with the Terms of Use (always available at and other agreements relating to our Sites and Services.

Shipping Information:

Wine Decadence makes every effort to ship all orders within 5 business days of receipt.

Occasionally, we do experience delays due to weather, holidays, or circumstances beyond our control. Wine Decadence uses FedEx as our carriers. We may occasionally use other shipping methods when necessary.

If you have a question regarding a specific order, check your customer portal, contact your Wine Decadence Consultant or call our Customer Service Department.